A Salon Councillor is responsible for providing exceptional customer service, managing client relationships, and driving business growth through effective consultation and sales techniques.
Key Responsibilities:
1. Client Consultations: Conduct thorough consultations with clients to understand their hair care needs, preferences, and concerns.
2. Personalized Recommendations: Provide personalized hair care recommendations, including services, products, and treatments.
3. Service and Product Sales: Promote and sell salon services and products to meet and exceed sales targets.
4. Client Relationship Management: Build and maintain strong relationships with clients, ensuring loyalty and retention.
5. Salon Promotions: Participate in salon promotions, events, and marketing initiatives to drive business growth.
6. Team Collaboration: Collaborate with salon staff to ensure seamless service delivery and exceptional client experiences.